Messaging Systems Analyst responsible for engineering, operations, and continuous improvement of messaging platforms at Truist. Focused on Microsoft Exchange and compliance in financial services.
Responsibilities
Gather, formulate and define requirements to solve intermediate to complex messaging problems
Engineer, support, and enhance enterprise messaging platforms, including: Exchange Online and Exchange SE or 2019
Design, implement, and maintain secure email and message hygiene solutions, including: Cisco IronPort and Proofpoint Secure Email Relay solutions
Administer and support enterprise messaging and compliance platforms
Monitor system health, performance, and availability to ensure SLA and uptime commitments are met
Partner with Cybersecurity, Risk, Legal, and Compliance teams to ensure messaging platforms meet regulatory, security, and audit requirements
Support incident response, root cause analysis, and remediation for messaging-related issues
Participate in platform upgrades, migrations, and modernization efforts aligned to Truist’s technology roadmap
Develop and maintain technical documentation, operational runbooks, and standard operating procedures
Contribute to automation and operational efficiency initiatives where applicable
Provide Tier 3 support and mentoring to junior engineers as needed
Participate in on-call rotation as required
Requirements
Bachelor’s degree in Information Technology-related field, or equivalent education and related training
Six years of experience or equivalent proficiency in application analysis and design
Excellent verbal and written communication skills
Ability to work independently or as a member of a team
Ability to direct and train other team associates
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Structural Systems Engineer specializing in structural analysis of aerospace vehicle pressurized systems. Involving design, development, and execution of test programs for launch and space structures.
Systems Engineer at Quevera collaborating with experts to deliver innovative solutions. Join our dynamic team recognized as a top employer in the Baltimore/DC area.
Staff Systems Engineer working on delivering complex software applications into operations with a talented team at CACI. Supporting development and verification of mission capabilities while ensuring operational efficiency.
Senior Systems Engineer supporting mission - critical software and AI/ML product development. Collaborating within an Agile team to transition complex systems to operational use.
IT Support Specialist ensuring installation, support, and maintenance of IT systems in healthcare settings. Focusing on efficiency, stability, and customer service with a team - oriented approach.
RF Systems Engineer III developing spacecraft communication systems for civil, commercial, and National Security Space programs. Collaborating with cross - functional teams to enhance RF communications technology.
Systems Engineer supporting deployment and operational reliability in cloud - based healthcare platform. Collaborate with engineering and QA teams to manage cloud environments and troubleshoot issues.
Business Systems Analyst participating in daily support and enhancement of systems for health care. Involved in development and configuration to support Cambia's mission in health care.
Systems Analyst for Connecticut Children’s health improving computer systems and supporting colleagues. Utilizing data gathering techniques for effective solutions in a healthcare environment.
Epic Systems Analyst supporting pharmacy IT systems for Connecticut Children’s. Utilizing expertise in complex application and systems enhancements or replacements.