Security Risk & Compliance Manager managing security assessments and compliance activities at TrueContext. Leading risk management, customer inquiries, and vendor assessments in a hybrid work environment.
Responsibilities
Lead end-to-end completion of customer security questionnaires, RFIs, and due diligence requests, coordinating inputs from engineering, security, and leadership to ensure accurate and consistent responses
Maintain and continuously improve a reusable library of standard security answers, architecture descriptions, and supporting evidence mapped to SOC 2 and related frameworks
Own the third-party/vendor security lifecycle: intake, risk triage, detailed security assessments for higher-risk vendors, ongoing monitoring, and periodic reassessment
Review vendor SOC 2 reports and other attestations, identify issues or exceptions, document risk, and drive agreed mitigation actions with internal owners
Coordinate the company’s SOC 2 program activities, including control mapping, evidence collection, tracking remediation items, and preparing for audits
Partner with engineering teams to understand system design, data flows, and operational practices, translating technical details into clear security and compliance narratives
Provide security and compliance input on contracts and DPAs, working with Legal and Procurement on security clauses, data protection requirements, and vendor obligations
Define and track practical metrics (e.g., questionnaire volume/SLAs, vendor risk tiers, open remediation items) and report status and risks
Educate Sales, Customer Success, and other go-to-market teams on security positioning, SOC 2 scope, and standard responses
Requirements
2–5 years of experience in information security, risk management, compliance, or related roles, ideally in a SaaS or cloud-native environment
Direct experience with customer security questionnaires and vendor risk assessments, including reading SOC 2 reports and other security attestations
Solid understanding of SOC 2 principles and common security controls (access management, encryption, logging/monitoring, SDLC, incident response, business continuity)
Ability to interact confidently with senior engineers, translate between technical and non-technical audiences, and influence without direct authority
Strong written and verbal communication skills with an emphasis on clarity, consistency, and reusability of security and compliance messaging
Experience with GRC, vendor risk, or compliance platforms (e.g., SOC 2 automation tools, vendor risk management tools) is an asset
Benefits
Company-wide & team social events
Wellness yearly allowance
Annual learning allowance
Great time off benefits (4 weeks of vacation + 2 True2ME days + 1 TrueCrewCares day)
Summer FriYAYs (every other Friday off from Victoria Day until Labour Day)
Catered lunches 2x per week
An amazing office space with plenty of snacks, drinks, and space to collaborate
Hybrid work environment (3 days a week in the office)
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