Project Manager Junior in TRIGO optimizing customer experience with IT and business alignment. Ensuring vehicle quality standards in the automotive industry with innovative approaches.
Responsibilities
Coordinarás y darás seguimiento a una nueva plataforma
Alinear negocio, IT y marketing para optimizar la experiencia de cliente en la nueva APP
Realizarás la comprobación sobre el correcto funcionamiento de los equipos de red y de talleres a través de la plataforma.
Comprobarás el cumplimiento de los procesos adecuados.
Analizarás el reporte de datos de la información de la APP en cuanto a promociones, campañas y usuarios.
Efectuarás todo el seguimiento del cliente sobre el programa hasta el establecimiento de estadísticas y datos.
Tendrás contacto con proveedores para los beneficios del programa (chequeo de criterio de consecución de puntos de usuarios…)
Establecerás la actualización del business case del programa a posteriori.
Realizarás el acompañamiento a reuniones para avances de nuevos productos.
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