About the role

Senior Architect responsible for designing enterprise-wide solutions at Travelers, a leading insurer. Specializing in cloud-native technologies, AI/ML integration, and scalable architecture.

Responsibilities

Responsible for architecture within one or more segments or domains for a single business unit.
Help define and lead technology proof of concepts to ensure feasibility of architecture solutions.
Participate in driving continuous technology transformation to minimize technical debt.
Conduct hands-on prototyping and technology proof of concepts.
Partner with leadership to ensure proper alignment with technology direction and execution of proof of technologies.
Author Architecture Decision Records (ADRs) that capture context, options considered, trade-offs, and rationale for key technical decisions including decisions about AI service integration.
Present multiple architectural design options to engineering teams and stakeholders, clearly articulating the pros, cons, risks, and trade-offs of each approach.
Architect for AI-specific concerns such as latency tolerance, token cost management, output non-determinism, and graceful degradation when AI services are unavailable or underperforming.
Evaluate and recommend architectural patterns (e.g., event-driven, request/response, CQRS, saga) appropriate to specific problem domains.
Define target state architecture and roadmaps.
Proactively identify opportunities from emerging technology trends to minimized technical debt.
Support technology modernization initiatives.
Deliver comprehensive communications about architectural direction.
Cultivate strong relationships and secure buy-in.
Perform other duties as assigned.

Bachelor’s in technology related field or equivalent, with 8 years of architecture experience.
Strong architecture and recent hands-on engineering experience with modern technologies.
Successfully architected large scale technology initiatives.
Familiarity with integrating AI/ML services into application architectures, including LLM-based capabilities, agentic patterns, or AI-assisted decision workflows.
Understanding of the architectural implications of non-deterministic AI components, including testing strategies, output validation, fallback design, and cost management.
Exposure to AI orchestration concepts such as prompt chaining, tool use patterns, retrieval-augmented generation (RAG), or workflow engines that coordinate AI and deterministic steps.

Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.