Geriatric Care Manager at Sage Eldercare Solutions conducting in - home assessments and developing care plans. Collaborating with families and multidisciplinary teams to enhance quality of life for older adults.
T-
Hybrid Business Analysis Manager – Care Voice of the Customer Program Support
Posted last month
About the role
- Business Analysis Manager handling Care Voice of Customer Program for T-Mobile. Collaborating with stakeholders, analyzing data, and providing insights to enhance customer experience.
Responsibilities
- Monitors the health and stability of the Care VOC KPIs.
- Partners cross-functionally with stakeholders, frontline teams and with vendors to resolve issues
- Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
- Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals
- Participate in the design and administration of reporting structures and interfaces for standardized use across teams
- Also responsible for other duties/projects as assigned by business management as needed
Requirements
- Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
- Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
- 4-7 years Working experience solving analytical problems using quantitative approaches (Required)
- 4-7 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)
- 4-7 years Working experience in advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
- Working experience with Python, R, Go or similar statistics or data science language preferred. (Preferred)
- Telecommunications (Preferred)
Benefits
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Care Manager delivering quality care management services for elder clients. Engaging with clients facing aging challenges and coordinating home health resources in the US.
Aging Life Care Manager conducting in - home assessments and creating care plans for the aging population. Collaborating with families and professionals to ensure clients' needs are met effectively.
Care Manager responsible for care coordination and support for clients dealing with aging and disabilities. Providing quality professional care management services in a rewarding environment.
Repair Dispatch Manager for U - Haul overseeing maintenance and repair initiatives for vehicles and equipment. Coordinating between various stakeholders to ensure quality service delivery and equipment readiness.
Responsable d’équipe de production pour GESTFORM, entreprise de gestion documentaire. Gérer une équipe administrative et piloter l'activité liée aux demandes de retraites.
UAT Business Analyst focusing on internal eTask workflow management tool at Bank of America. Collaborating with tech and business teams on testing and improving internal processes.
Data and Analytics Technical Manager leading data and analytics solutions for clients in a professional services firm. Requires deep technical expertise in data architecture and analytics with a collaborative approach.
Manager leading the industrial products assurance team at RSM, providing high - quality client service and managing audit engagements. Mentoring associates and ensuring compliance with financial reporting standards.
Senior Manager managing Life & Disability claims team at Sun Life U.S. Ensuring operational efficiency and excellent client relations for disability claims.