Job in Maintenance Operations at TIM supporting optimization and maintenance of mobile and fixed network. Focused on network reliability and quality of information management.
Responsibilities
Responsible for supporting the operation, optimization and maintenance of mobile and fixed access networks and infrastructure.
Must structure and support network operation and maintenance processes aligned with the company's strategic concepts, ensuring the reliability and quality of information, and improving availability indicators and network control.
**Main activities**
Provide N2 and N3 support for Mobile Network equipment (2G, 3G and 4G);
Plan and control infrastructure maintenance for mobile and fixed networks;
Assess the quality of maintenance evidence and record outstanding issues;
Develop solutions aimed at process automation;
Supervise and monitor internal processes and audits;
Monitor the evolution of maintenance rollout in relation to scheduling and SLA closure;
Analyze mobile network indicators;
Support other team members with information that ensures the effectiveness of maintenance actions aligned with the company's strategy;
Share knowledge through on-the-job training;
Support management with data and analyses for decision-making and/or strategy development;
Prioritize and direct the use of FAT A and FAT B preventive quotas.
Requirements
Bachelor's degree completed, preferably in Electrical/Telecommunications Engineering, Computer Science, Information Systems, Statistics, Data Analysis, Data Science, Project Management, Business Administration or related fields;
Experience in mobile network operation and maintenance, and in project control and management within the telecommunications sector;
Knowledge of activity control with an analytical perspective and proficiency in tools for data manipulation and visualization;
Proficiency in Office products: Excel, PowerPoint, Power BI;
Advantage: knowledge of telecommunications network topology and infrastructure;
Advantage: knowledge of SAP.
Benefits
Flexible Benefits Program
Medical and Dental Assistance *
Medication Benefit *
Wellhub (formerly Gympass) *
Meal and/or Food Voucher
Financial Wellness Program
Private Pension
Mobile device with unlimited internet and voice allowance
Partnerships and agreements with over 3,000 companies and institutions, including partners offering discounts on your electricity bill and broadband internet
Online English course extendable to one family member or friend
Internal Training and Development Program
Profit Sharing
'My First Benefit' — Support for children up to 2 years old
Daycare reimbursement (for parents)
Flexible work models and schedules
Happy Day — day off during your birthday month
Extended leaves for maternity, paternity, marriage and adoption
Transportation Voucher
And others!
Job title
Maintenance Operations Professional – Consultant, Mid-Level Analyst
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