IoT Engineer leading device connectivity and management solutions at TidalSense, transforming respiratory care through technology. Join a passionate team to drive device development and regulatory compliance.
Responsibilities
Take full ownership of TidalSense IoT device connectivity, including the end-to-end management of device firmware, software, and configuration control
Evaluate, implement, and maintain a secure and scalable third-party device management platform for remote management of devices in the field
Integrate TidalSense devices with the device management platform to provide:
Real time reporting & monitoring of device health and connectivity performance (including logs, alarms, events, and other diagnostic information)
Seamless Firmware Over The Air (FOTA) updates for modem & device firmware
Remote configuration of devices without interrupting clinical workflows
Strict, auditable, configuration control in compliance with ISO 13485
Pro-actively identify mobile connectivity risks; perform root cause analysis (RCA) of mobile connectivity problems; and implement robust, long-term solutions
Design and optimise the communication architecture to ensure seamless data transmission between mobile devices, platforms, and the TidalSense AI cloud applications
Manage relationships with modem suppliers, Mobile Network Operators (MNOs) & Mobile Virtual Network Operators (MVNOs) to secure optimised roaming agreements and ensure operational efficiency in international markets
Lead the strategic selection of Low-Power Wide Area Network (LPWAN) technologies for incorporation into TidalSense devices
Operate within a rigorous regulatory and compliance framework, ensuring development and management processes meet ISO 13485, IEC 62304, ISO 14971, and ISO 27001 standards
Prepare clear and concise documentation for the medical device technical files to comply with applicable device standards and country regulations
Design and implement device and connectivity management dashboards for internal use by the operations team
Act as technical advisor to support customer operations, centralised fault management and service level monitoring
Support the operations team to improve the lifecycle management of the device
Requirements
Proven understanding of key IoT technologies, practices and standards, including:
Cellular IoT modems (interfacing via AT Commands)
Mobile connectivity GSMA/ 3GPP standards in use in UK, Europe, USA, and global markets
Full understanding of the Cellular IoT stack to ensure very high connection reliability
Embedded systems experience
Significant commercial / industrial experience in implementation of C++ in resource constrained environments, ideally with IoT modems
Proven abilities in system design, implementation and maintenance, including:
Developing and maintaining robust architectures that bridge disparate systems and third-party APIs, ensuring seamless functional integration
Designing secure systems that ensure the “edge-to-cloud" data flow is protected
Following modern software engineering practices including Git version control and CI/CD pipelines for automated testing and deployment
Strong problem solving, communication and leadership
Able to operate with high autonomy and ownership
Experienced in multi-domain fault tracing & problem solving
Able to think strategically and provide clear direction with concise supporting arguments
Collaborate effectively across teams to deliver technical projects that achieve company goals
Able to write clear, concise, high quality technical documentation
Views Generative AI and automation tools as a 'force multiplier' for their own productivity and is eager to pioneer new workflows in a regulated healthcare environment
Previous experience in architecting 'Edge-to-Cloud' IoT solutions on major cloud platforms
Python skills for data analysis (NumPy, pandas, Jupyter)
Embedded Systems development using an RTOS (e.g. FreeRTOS)
Reliability & security engineering for device-to-cloud communication
Experience with SQL and Tableau dashboards
Expertise in data transfer formats and connectivity protocols (https, CBOR, MQTT, REST APIs)
Knowledge of EU MDR and FDA medical device regulations
Working under international regulatory standards ISO 13485, IEC 62304, ISO 14971, ISO 27001
At least 5 years’ experience in IoT, managing large numbers of IoT devices in the field, including FOTA, configuration and provisioning
At least 5 years of C++ in resource constrained environments
Bachelor’s degree or equivalent in Engineering, Science, Computer Science or related discipline or equivalent professional experience
Experience working in regulated environments (e.g. medical devices, aerospace or automotive
Experience negotiating or managing technical relationships with mobile network operators to optimise roaming and operational efficiency
Legally eligible to work in the UK without sponsorship or eligible for a Skilled Worker Visa
Able to work in person in the Cambridge office at least 3 days / week (but ideally more)
Will need to be available for occasional travel to UK and EU clinical sites for troubleshooting (expected to be less than 1 day per month)
Benefits
Flexible working hours to support your work preferences
Hybrid working as per requirements above
25 days annual leave (pro-rated) + 8 public holidays
Pension: TidalSense contributes 5% of qualified earnings
Annual performance-based bonus
Discretionary share options scheme.
Work from abroad for 1 week per year
Buy / sell up to 5 days annual leave (pro-rated)
Individual personal development budget + dedicated development days
Mental Health support: wellbeing support and free 24/7 access to qualified counsellors and advisors
Coaching and mentoring
Team events and celebrations
Beautiful award-winning Cambridge UK office stocked with quality drinks & snacks
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