Solutions & Platforms Manager focused on design and execution of technology-powered tools at Disney Experiences. Collaborating on pilots and transitioning concepts into production-ready solutions.
Responsibilities
The Solutions & Platforms Manager is a hands-on builder responsible for designing, piloting, and scaling technology-powered tools that support Disney Experiences (DX) Communications.
Build and iterate new technology prompts, prototypes, automations, and early-stage tools that support DX Communications & Public Affairs workflows
Execute new technology pilots from concept through adoption decision, including testing, validation, and readiness assessments
Partner with relevant internal teams to transition approved pilots into scalable, production-ready solutions
Develop reusable frameworks for content generation, insights extraction, issue monitoring, and workflow optimization
Monitor solution performance, reliability, and adoption; implement continuous improvements
Ensure experimental tools align with DX brand standards, accuracy requirements, and responsible-use guidelines.
Translate defined business requirements into technical solutions and explain tech capabilities to non-technical users
Create documentation, playbooks, and enablement materials to support adoption across DX Communications teams
Requirements
Minimum 3-5 years of experience in new technology solutions development, automation, digital platforms, or technology innovation roles
Hands-on experience building prompts, prototypes, or workflow automations using modern technology tools
Experience supporting pilots or proofs of concept through evaluation and scale decisions
Working knowledge of solution lifecycle considerations, including monitoring, reliability, and scalability
Strong collaboration skills in a matrixed, cross-functional environment
Excellent problem-solving and communication skills
Bachelor’s degree in Information Systems, Communications, Business, Digital Media, Technology Management, or a related field, or equivalent professional experience
Benefits
A bonus and/or long-term incentive units
Full range of medical, financial, and/or other benefits
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