Gerente de Suporte de Operação na Vivo garantindo a confiabilidade de serviços críticos. Liderando equipes técnicas em ambiente de TI com foco em evolução e automação.
About the role
- Retail Insights Manager delivering actionable insights to FMCG clients in a fast-paced environment. Collaborating with commercial teams to drive growth and impact through data analysis.
Responsibilities
- Act as a key advisor to the client’s commercial teams on retail insights, ensuring insights are integrated into commercial planning, category strategies, marketing, store operations and more.
- Generate and deliver actionable insights using a wide range of data sources including customer insight platforms, market and panel data, and research.
- Translate complex data into clear, strategic recommendations to influence commercial decision-making.
- Partner and deeply embed with commercial teams to deliver the category optimisation programme including assortment, pricing, promotions, and space planning.
- Prepare and present regular reports on insights, trends, and performance metrics to guide strategic decision-making and enhance overall business performance.
Requirements
- 5+ years’ experience in retail analytics, insights, or category management within FMCG or consumer retail sectors.
- Strong analytical skills and ability to synthesise data into actionable insights.
- Exceptional communication and presentation skills to effectively convey these insights to key stakeholders.
- Proven experience across the key tenets of category management including ranging, pricing, promotions and customer behaviour to drive growth and profitability.
- Excellent communication and presentation skills; able to influence senior stakeholders.
- Passion for solving complex problems, proactive, curious, and commercially minded.
- Foster a data-driven and customer centric culture through collaboration, change management and thought leadership.
- Proficient in Excel, PowerPoint, and BI tools (no coding required).
Benefits
- Competitive salary
- 25 days holiday (in addition to 8 bank holidays)
- Company contributory pension scheme
- Joining a supportive, empowered culture & a team with outstanding capability and experience
- A dynamic environment in which you can personally learn, develop and make an impact
- Opportunity to shape a growing and market leading technology business business
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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