Application Manager leading a team of application scientists at Thermo Fisher Scientific. Supporting pre- and post-sales technical services for advanced instrumentation across industries.
Responsibilities
Guide a successful team of application scientists supporting Thermo Fisher Scientific's advanced instrumentation and solutions across multiple industries
Support customer achievement through exceptional pre- and post-sales technical support, training, and consultative services
Collaborate with sales teams to increase market presence while ensuring customer satisfaction and loyalty
Manage demonstrations, validations, troubleshooting, and implementation of complex scientific workflows
Serve as a technical expert, maintaining current knowledge of emerging technologies and applications in your field
Support team development and maintain effective relationships across the organization to achieve business objectives
Requirements
Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in applicable field
Preferred Fields of Study: Chemistry, Biology, Biochemistry, Materials Science or related
Additional certifications in management or relevant technical areas advantageous
Valid driver's license required
3+ years of people management or team leadership experience
Deep expertise with analytical instrumentation, workflows and applications
Demonstrated success in customer-facing technical support
Excellent presentation and communication skills across all levels
Strong business understanding and ability to support commercial success
Experience developing and delivering technical training programs
Ability to travel up to 50%
Proficient in English; additional language skills valuable
Advanced problem-solving and project management capabilities
Strong interpersonal skills and ability to work in collaborative environment
Experience with quality systems and regulatory requirements
Demonstrated ability to mentor and develop technical staff
Benefits
Reasonable accommodation to participate in the job application or interview process
Essential job functions and benefits and privileges of employment
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