Hybrid Business Solutions Manager

at Thermacell Repellents, Inc.

• Job title: Business Solutions Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $126,600 - $158,300 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Bedford, United States

About the role

• Business Solutions Manager optimizing and evolving IT leadership for Thermacell's core business applications. Partnering across departments to identify needs and drive improvements in a fast-paced environment.

Responsibilities

• Collaborate with business partners to understand needs, identify gaps, and translate requirements into functional specifications for ERP, WMS, PLM, and other business systems.
• Define, lead and manage projects to implement system enhancements and new tools and enterprise solutions to improve business outcomes.
• Bring an entrepreneurial and partnership approach to identify and champion automation opportunities and reduce manual processes.
• Evolve Data and Analytics and Reporting capabilities for business areas including Finance and Operations by proactively identifying reporting needs, overseeing the creation and delivery of actionable reports and dashboards, and driving awareness and adoption.
• Empower business users to leverage data and reporting tools independently where appropriate.
• Build on the existing master data management strategy to add structure and increase governance and accountability to achieve higher data quality and consistency.
• Create and maintain application roadmaps and communicate and evangelize plans across the organization.
• Oversee the integration strategy within the application environment and connected systems including EDI (SPS Commerce).
• Manage relationships with software vendors and systems integrators.
• Develop and track key performance indicators (KPIs) related to application performance, user adoption, and system effectiveness and stability.
• Serve as a subject matter expert and trusted advisor on business systems and process optimization.
• Influence without authority to drive alignment and adoption across teams.
• Ensure day-to-day support and stability of business applications meets organizational needs.
• Ensure process and systems documentation is maintained.
• Lead and mentor a team of business application specialists.

Requirements

• At least 6 years of business application experience, ideally with a track record of managing and evolving ERP, WMS, and PLM systems.
• 2+ years in a management role leading cross-functional initiatives or projects.
• Bachelor’s degree in Business Administration, Information Systems, Supply Chain, or related field.
• Demonstrated ability to lead cross-functional teams and foster collaboration across departments.
• Experience managing technical resources in support and development roles; familiarity with ticketing systems and issue/request prioritization.
• Proven success in both management and hands-on roles, flexing between strategic and tactical responsibilities.
• Strong problem-solving, collaboration, communication, and presentation skills.
• Track record of delivering and managing IT roadmaps and projects on schedule.
• Excellent mentoring and coaching abilities.
• Commitment to learning, continuous improvement, and living company core values (Drive, Ownership, Integrity, Teamwork, Evolution).

Benefits

• best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums.
• Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans as well as contributes to your Health Savings Account if you enroll in the HSA plan.
• Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.
• Paid time off for this position will consist of accrued vacation at a competitive level, along with 11 Holidays and a day off for your Birthday!
• 40 hours of wellness time is also available on your first day of employment.
• Additionally, a company shutdown period is offered for one week between Christmas and New Year’s Day where the majority of business operations pause, and employees are encouraged to rest and recover together.
• Additionally, you will have access to a variety of additional benefits such as vision, supplemental life, critical illness, Medical Flexible Spending Account, Dependent Care Flexible Spending Account, accident, SecureSave savings account, Employee Assistance Program, product benefit, wellness benefit, financial coaching and pet insurance for your furry family members!