Staff attorney providing individual advocacy and legal assistance to domestic violence survivors in Michigan. Engaging in family law, housing law, and public benefits advocacy.
About the role
- Team Leader for a high-performing Legal Support Team in an insurance company. Leading operations, compliance, and mentoring in California Workers’ Compensation Legal Offices.
Responsibilities
- Lead ongoing direction, coaching, and training for direct reports and new hires
- Conduct monthly one-on-one meetings focused on performance, engagement, and professional development
- Recognize high performance and proactively support team members who need coaching to meet standards
- Oversee daily workflow, monitor workloads, and ensure timely review of incoming mail
- Track and analyze support staff productivity and output
- Identify and implement process improvements to increase efficiency and quality
- Provide leadership in issue resolution and continuous improvement initiatives
- Collaborate with the Law Office Administrator on clerical operations, staffing needs, and production goals
- Attend huddles with support staff, attorneys, and management
- Participate in monthly regional meetings with Pacific leadership
- Leverage Workday to approve payroll, PTO, employee profiles, meeting notes, and goals
- Support recruitment, onboarding, and off-boarding of support staff
- Review and approve expense reports in PeopleSoft
- Approve Coupa supply orders and manage vendor-related requests
- Assist with monthly reporting and operational metrics
- Support State Bar requirements, CLE renewals, and certificate tracking
- Organize team events in partnership with the Law Office Administrator
Requirements
- 7+ years of experience in a law firm or legal department environment
- Prior people leadership or equivalent experience, including mentorship, project oversight, and training
- Working knowledge of California Workers’ Compensation law and board systems
- Strong organizational, analytical, and prioritization skills with exceptional attention to detail
- Ability to clearly communicate complex information in coaching and training settings
- Demonstrated thought leadership with the ability to influence positive outcomes
- A collaborative, solutions-oriented mindset with a positive outlook
- Strong proficiency with MS Office and enterprise systems
- College degree or equivalent professional experience
- A demonstrated commitment to diversity, equity, and inclusion.
- Must reside in the Greater Los Angeles or surrounding area.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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