Hybrid General Liability Claims Consultant

at The Hartford

• Job title: General Liability Claims Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $84,800 - $127,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Consultant Claims handling General Liability claims at The Hartford. Responsible for complex fact patterns and managing litigation and resolution strategies.

Responsibilities

• Conducting investigations and analyzing and evaluating the information learned
• Making coverage determinations and communicating written position(s) to insureds and other required parties
• Within prescribed authority levels, setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
• Presenting cases to management for expense and indemnity reserve authority above established authority levels
• Developing and implementing resolution strategies to achieve high quality outcomes
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
• Attending trials and mediations as necessary
• Contributing to broader claim and enterprise goals by participating in audits, projects and product development initiatives
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Working with business partners to evaluate and address claim trends and developments
• Addressing inquiries from agents and policyholders and providing superior customer service

Requirements

• Bachelor's degree preferred; law degree a plus
• Minimum of five years handling General Liability litigated coverage and liability matters
• High level of discipline; results-oriented; and able to focus on bottom line results
• Superior analytical ability and organizational skills
• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills, including knowledge of coverage and tort laws
• Full command of issues and medicals relative to high value bodily injury claims
• Strong ability to analyze coverage and liability issues, manage time limit demands and assess extra contractual exposures and other issues of complexity
• Ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Superior interpersonal skills
• Ability to exceed expectations and influence others to do the same

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Short-term or annual bonuses
• Long-term incentives
• On-the-spot recognition