Director overseeing change management initiatives for employee benefits at The Hartford. Collaborating with leadership to ensure successful change adoption and sustained business outcomes.
Responsibilities
Drive successful change adoption and measurable business outcomes across The Hartford’s small to mid-sized employee benefits segment
Partner closely with the Priority Business Leadership Team and cross-functional stakeholders
Develop and execute tailored change strategies for PB initiatives
Track and report change activities and readiness across PB value streams
Create and deliver change tools, playbooks, and training
Lead stakeholder engagement routines to assess preparedness and drive alignment
Lead internal and external communications for PB change initiatives
Requirements
Minimum 5 years of change management experience in the employee benefits space
Strong business acumen
Exceptional communication, influence, and coaching skills
Hands-on experience with change frameworks (e.g., ADKAR, Prosci, Kotter)
Deep understanding of the intersection of people, process, data, and technology
College degree preferred
Able and willing to travel up to ~15% of the time if based in Hartford, and up to ~25% of the time if based elsewhere
Benefits
Short-term or annual bonuses
Long-term incentives
On-the-spot recognition
Job title
Director, Change Management – Priority Business Strategy & Programs
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