Technology Risk & Controls Senior Advisor at Cigna Group overseeing risk governance in PX&O. Focused on operational risk management in healthcare provider data and claims operations.
Responsibilities
Serve as a senior individual contributor in building and sustaining a robust control governance program within the Provider Experience & Operations (PX&O) function
Own specific business process areas across provider data management and claim operations
Ensure effective risk and control practices are embedded within process areas
Provide expert guidance on operational risk and controls to optimize the control environment
Document and update business process flows, control matrices, and risk assessments
Support internal and external audit activities, including evidence collection and audit readiness for SOX/SOC requirements
Identify and escalate emerging technology risks, advising leadership on mitigation strategies
Collaborate with teams on control integration during system implementations or enhancements
Champion risk and control awareness across the organization by developing and delivering training and guidance.
Requirements
Bachelor’s degree in Accounting, Business, Risk Management, Information Systems, or related field preferred
Certified Information Systems Audit (CISA) certification preferred
5+ years of Big 4 audit experience preferred, or 7+ years’ alternate relevant risk and controls experience
Experience in healthcare operations or payer-provider environments strongly preferred.
Expertise in data governance controls, auditing automated application controls, and key report validation
Experience managing SOX/SOC audit coordination and external auditor relationships
Deep knowledge of SOX, SOC 1, SOC 2, and technology risk management frameworks
Proven ability to embed control requirements into system and process design
Excellent communication and stakeholder management skills
Demonstrated ability to drive issue escalation and resolution across complex programs
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