Hybrid Senior IT Engineer – Infrastructure Engineering

at The Cigna Group

• Job title: Senior IT Engineer – Infrastructure Engineering
• Job type: Full Time
• Experience level: Senior
• Salary: $123,500 - $205,800 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Firewalls, ITSM, ServiceNow, Splunk
• Location requirements: Hybrid, St Louis, United States

About the role

• Infrastructure Engineering Senior Advisor at Cigna managing enterprise security network performance and security. Leading firewall engineering projects and resolving application issues in network infrastructure.

Responsibilities

• Support the security, scalability, performance, availability, and usability of the enterprise security network.
• Lead firewall engineering efforts for long-term, large-scale enterprise projects.
• Analyze firewall requirements and design solutions for application migrations.
• Execute planned changes on Palo Alto firewalls.
• Manage and validate firewall changes using ServiceNow, Panorama, and AlgoSec.
• Facilitate application check-out meetings to validate firewall changes.
• Remove outdated firewall configurations.
• Provide updates and insights during project meetings.
• Troubleshoot complex infrastructure compatibility issues.
• Partner with teams to resolve firewall-related application issues.
• Ensure firewall infrastructure supports application migrations.
• Guide requestors through security approval processes.
• Leverage network tools (SyslogNG, SevOne, Spectrum, Splunk, tcpdump, QRadar).
• Apply crisis-management and root-cause analysis techniques.

Requirements

• Minimum 5+ years of experience in infrastructure engineering or security network operations
• Experience with Palo Alto and Checkpoint firewalls
• Proficiency with AlgoSec and Panorama
• Experience with ServiceNow ITSM
• Background in large-scale enterprise projects
• Knowledge of security protocols
• Experience with network monitoring/troubleshooting tools
• Strong analytical and communication skills
• Ability to prioritize tasks in high-pressure environments
• Strong customer-service orientation
• Self-motivated with strong attention to detail.
• Certifications: PCNSE, CCNP, CISSP, NSE (preferred)
• Experience with application migrations (preferred)
• Bachelor’s degree in IT or related field (preferred, not required).

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays