Account Manager supporting a portfolio of customers in environmental compliance, maintaining communication and ensuring timely data submission. Focus on customer relationships and data - driven problem - solving.
About the role
- Relationship Manager managing customer portfolios and developing sales processes at Access Bank UK. Collaborating across teams in a dynamic international banking environment.
Responsibilities
- Identify prospects and generate contact programme.
- Identify customer requirements, analyse needs and match these to the appropriate service to be sold (bespoke where necessary).
- Typically through customer meetings and response to tender documents.
- Give tailored presentations and/or demonstrations of products and identify features and benefits that meet the customer needs to progress the sale.
- Analyse evolving customer needs through consultancy relationship building.
- Co-ordinate implementation process of sales made.
- Manage own compliance/contingency/risk issues.
- Undertake presentation and develop relationships within and outside the Bank to promote products and services.
- Manage a portfolio of customers
Requirements
- Sales experience.
- Proven interpersonal skills.
- Product Knowledge – specific.
- Professionally qualified.
- Extensive commercial business interactions and exposure to Sub-Saharan African markets
- Experience in Banking customer services
- Experience with building relationships and achieving targets
- Ability to interact professionally with clients
- Ability to prioritise workload and be self-sufficient.
- Excellent MS Office, including Excel, Word and Outlook skills.
- Excellent telephone and written communication skills.
Benefits
- Eligible for a discretionary performance-related annual bonus
- We put 10% of salary into your pension, even if you don’t contribute yourself.
- 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years
- Company funded Employee Assistance Programme
- Benefits supporting you and your family, such as death-in-service benefit
- Share in Access Bank success by investing in our share plans after 5 years of service
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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