Salesforce Administrator managing day - to - day configurations and improvements for S&P Global Mobility's CRM system. Supporting user needs and ensuring data quality across various departments.
About the role
- Salesforce Administrator managing and optimizing Salesforce environment supporting 5,000+ users at The Access Group. Ensuring data integrity, system efficiency, and user enablement across the organisation.
Responsibilities
- Act as the primary system administrator for a Salesforce environment supporting 5,000+ users, ensuring system stability, performance, and data integrity.
- Manage user access, roles, profiles, page layouts, custom fields, reports, and dashboards to support business operations.
- Automate and optimise processes using Salesforce tools such as Flows, validation rules, and approval processes.
- Provide ongoing user support, troubleshoot system issues, and deliver training to enhance adoption across the organisation.
Requirements
- Proven experience configuring and maintaining Salesforce.com, including custom objects, fields, flows, approval processes, reports, and dashboards.
- Strong analytical and problem-solving skills, with the ability to prioritise multiple tasks and manage competing deadlines effectively.
- Experience managing user permissions, data imports/exports, system upgrades, and maintaining database integrity.
- Excellent communication skills, with the ability to train users, provide end-user support, and clearly articulate complex processes to diverse stakeholders.
Benefits
- 25 days leave a year
- Health contribution
- Three charity days allocated to support a cause that matters to you
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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