Customer Data Administrator maintaining databases and validating client accounts for a UK-based software provider. Collaborating on process improvements and ensuring data integrity.
Responsibilities
Maintain and update databases with accurate information
Validate new client accounts and contracts each day
Verify payment accuracy, investigate discrepancies, process cancellations
Prepare and send vouchers and prizes in a timely manner
Support the wider organisation with process documentation and process improvements
Requirements
Motivated and detail-oriented individual who enjoys working with data
Excellent written and verbal communication skills
Strong organisational ability
Proven problem-solving mindset
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Willingness to learn new platforms with training
High level of attention to detail
Experience using HubSpot or Stripe (ideal but not essential)
Benefits
25 days annual leave that increases with seniority
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