QA Controlled Docs Sr. Coordinator ensuring regulatory compliance in document management for Life Sciences. Administering controlled documents and tracking metrics for management.
About the role
- QA Analyst responsible for managing and reporting on quality assurance to enhance service delivery standards. Collaborating with training and operations teams to drive service improvements.
Responsibilities
- Manage Ten LAC QA (Quality Assurance) standards and processes.
- Report to the accounts and Ten on QA trends to drive service improvements.
- Identify opportunities and work with the training team to drive service improvements.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience
- At least two years of experience as QA Analyst
- Language requirement both proficiency in local language (Portuguese and advanced English) (B2) both written and spoken. Spanish as a plus.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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