First Line Manager leading a team of warehouse operatives for Zara in Crick. Driving operational excellence through performance and efficiency in a tech - enabled warehouse environment.
About the role
- Manager leading TELUS's national fibre build-to-market engagements across Canada. Overseeing project coordination and market readiness for new communities before commercial launch.
Responsibilities
- Serve as the accountable manager for the seamless handoff from network build to Go-To-Market activation, ensuring readiness across processes, community sentiment, and timing in every TELUS fibre build market.
- Define, maintain, and enforce clear market readiness criteria — including build completion milestones, permitting status, messaging, and brand alignment — required to trigger GTM activation across Western and Eastern markets.
- Serve as the primary interlock between Construction, Network, Supply Ops, and GTM regional teams.
- Convert real-time build milestones into targeted, market-ready activation briefs for each community.
- Lead planning and sequencing for Eastern Canada's next communities and RFE (Ready for Engagement) timing.
- Develop and govern consistent branding, messaging, and scripting for TELUS's fibre co-investment entities in Eastern markets.
- Anticipate and address risks across construction delays, community issues, competitive response, and customer experience gaps before they impact brand reputation or revenue.
- Support regular governance reporting, ELT updates, and program performance reviews.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, Planning, or a related field (or equivalent experience)
- 5+ years of experience in program/project management, Go-To-Market execution, community engagement, or telecom/fibre infrastructure programs
- Demonstrated experience leading cross-functional teams and managing complex, multi-market programs simultaneously
- Strong commercial acumen with experience translating operational milestones into market activation plans
- Experience in people leadership with a track record of developing and motivating high-performing teams
- Proven ability to manage multiple priorities and deliver results under tight timelines in a fast-paced environment
- Strong knowledge of telecom infrastructure, construction milestones, and/or supply operations is a strong asset
- Excellent communication, stakeholder management, and relationship-building skills
- Proficiency with reporting tools, dashboards, and program management platforms
- Bilingual (French/English) is an asset, particularly for Quebec market engagement
Benefits
- Competitive compensation, performance bonus, and comprehensive benefits package
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
Job title
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Location requirements
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