Minijob role supporting daily customer service operations at Contipark in Berlin. Involves post and dispatch processes with attention to detail and teamwork.
About the role
- Customer Service Representative at Telecomputer GmbH providing client assistance in a hybrid role. Collaborating with departments to enhance customer satisfaction and ensure efficient order processing.
Responsibilities
- Independently respond to and handle customer inquiries
- Ensure customer-focused, efficient, and timely order processing
- Support the administration of the customer service tools in use
- Collaborate with various departments to improve customer satisfaction
Requirements
- Completed commercial/vocational training or an equivalent qualification
- Several years of professional experience in customer service
- Experience with ticketing systems
- Structured, self-driven, and independent way of working
- Strong communication skills and a results-oriented approach
- Very good German language skills, both written and spoken
Benefits
- Modern workplace including state-of-the-art equipment
- Professional external and internal training
- 13 monthly salaries (13th salary)
- 30 days annual leave + additionally off on 24/12 and 31/12
- Modern technical equipment and ergonomic office furnishings
- Flexible flextime model with 3 days of remote work per week
- Snacks, fruit, drinks and coffee available at any time
- Company pension scheme and subsidy for computer-screen glasses
- Childcare subsidy for children under 3 years old
- Regular cross-site events
- Sickness benefit supplement (tiered by length of service)
- Corporate benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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