Managing consultant at Mastercard's Digital Labs facilitating innovation consultation and products for clients. Leading teams and groups through ideation, prototyping, and product management activities in Asia Pacific.
Responsibilities
Own the execution and successful delivery of multiple customer engagements for the LaaS team which will include innovation consulting, execution of innovation culture programs and delivery of Mastercard innovation products
Lead groups through activities such as envisioning / ideation, product planning, issue resolution, action planning, assumptions testing & product prototyping as well as requirements gathering
Create new innovation tools and templates & collation of existing best in class methods to create standardized methodologies & practices for rapid innovation
Facilitate client events, using best practice processes and techniques in the area of design thinking, ideation methodologies, agile development (design sprints and rapid prototyping) and in agile product management
Lead small teams and large groups of professionals with multi-faceted skills sets and different motivations/ agendas to create new product innovations
Contribute to the development of new LaaS innovation programs and products and the enhancement of existing LaaS innovation methodologies that can be delivered to customers
Keep informed on emerging technologies and innovations in the payments and commerce space and identify potential opportunities for the LaaS team to develop product prototypes that would be relevant to the customer base
Explore and support development of Mastercard Labs’ relationships with external parties such as other innovation entities, Labs organizations, and colleges/universities
Requirements
Demonstrated experience in product innovation and consulting
Be experienced in the product development process especially agile & design thinking methodologies
Be a highly skilled group facilitator—with a wealth of experience leading multi-disciplinary groups through such activities as strategic planning, journey mapping, issue resolution, brainstorming and requirements gathering/definition
High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills
Executive-level presentation skills—must have persuasive “presence” and ability to effectively communicate technology to business people and business to technology people
Understanding / experience of innovation frameworks and practical technology application experience
Payments technology knowledge or experience in the industry would be a huge advantage
Benefits
Abide by Mastercard’s security policies and practices
Ensure the confidentiality and integrity of the information being accessed
Report any suspected information security violation or breach
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
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