Client Onboarding Specialist managing client onboarding and technical integrations for institutional clients. Working at Talos, a company providing trading technology for digital asset markets.
Responsibilities
Own the end-to-end onboarding process for clients and trading counterparties, from kickoff through successful production deployment.
Lead technical integrations involving APIs, FIX connectivity, and platform configuration.
Partner with Sales, Account Management, Engineering, and external stakeholders to deliver implementations on schedule.
Manage onboarding timelines, track milestones, and communicate progress to internal and external stakeholders.
Configure and validate client environments across Talos’ modular trading and portfolio systems.
Troubleshoot integration issues and coordinate resolution with internal engineering teams.
Develop and maintain onboarding documentation and integration best practices.
Requirements
3+ years of experience in client onboarding or implementation within capital markets or financial technology.
Strong client-facing communication skills with the ability to lead stakeholders through structured implementation processes.
Experience working with institutional trading systems, market connectivity, or financial infrastructure.
Working knowledge of SQL and command line environments.
Familiarity with configuration management, source control, and basic scripting (Python preferred).
Exposure to FIX protocol, REST APIs, and JSON-based integrations.
Strong organizational skills and ability to manage multiple concurrent implementations.
Benefits
a monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday.
paid lunches in the office
monthly fitness and evening socials to foster connections with colleagues
annual offsite events to engage with the wider team
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