Lead Sales Associate at Casa de Montecristo delivering a premium cigar experience and leading a team to achieve sales goals. Responsibilities include guest engagement, team leadership, and operational excellence.
Responsibilities
Lead a team of associates to provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills
Serves as a Casa de Montecristo brand ambassador
Build relationships with customers
Proactively and effectively communicate product features and benefits, as well as promotional information
Demonstrate a tenacious drive for results
Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals
Challenges and inspires others to achieve and execute sales driving initiatives
Develop and maintain strong knowledge of Casa de Montecristo products
Assists in leading the complete operations of the store
Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner
Trains and delegates tasks appropriately
Follows all Casa de Montecristo policies and standard operating procedures (SOPs)
Responsible for daily opening and closing activities within the location, including maintaining cash counts and till reconciliation
Accountable for leading a team of associates in compliance to state and local regulations
Maintains visual and cleanliness standards to support the brand image
Ensures a comfortable, responsible and safe environment.
Other duties as assigned
Requirements
Previous leadership experience in a retail, hospitality or other service-centric environment
POS and/or computer skills needed
Cigar knowledge a plus
Ability to work a flexible schedule (night, weekends, holidays)
Exceptional interpersonal skills
Hands on team player with a strong work-ethic
Passionate and persistent about delivering a stellar guest experience
Ambitious self-starter, adept at leading through others to consistently deliver superior results
A track record of meeting challenging sales and operational goals
Demonstrated flexibility and emotional intelligence to adapt to frequently changing business conditions with energy and accountability
Senior Genomic Sales Specialist at PacBio developing relationships with key influencers and meeting sales targets in the life sciences/Genomics market. Engaging in workshops and supporting internal teams with technical resources.
Junior Sales Manager supporting Industrial Plant Design Services at Neilsoft. Focused on sales of digital engineering solutions in a hybrid environment.
Telesales position contacting B2B clients and scheduling appointments with business executives. Engaging in meaningful discussions to provide value beyond just sales offers.
Supervisor in sales at Hikma Pharmaceuticals overseeing team performance and ensuring compliance with procedures. Developing commercial strategies for specialized pharmaceutical products in Giza.
Retail sales help generating revenue by providing customer service and maintaining store presentation. Responsible for achieving sales goals and protecting company's assets in retail environment.
Part - Time Sales Help at Lids providing excellent customer experience and maintaining store standards. Engaging customers and contributing to revenue growth in a retail environment.
Part - Time Sales Help at Lids focusing on generating revenue and providing excellent customer service in retail store. Engaging in product presentation and maintaining store standards with professionalism.
Consultant providing advice to clients via phone and email in Vertrieb and legal services. Building long - term customer relationships while collaborating with legal and administrative teams.
Regional Sales Manager leading a group of UK retailers for Charlotte Tilbury Beauty's market - leading retail sales and growth. Manage Field Sales and Flagship Manager populations to achieve target KPIs.