KYC Team Manager leading performance and strategic growth in AML operations for embedded banking specialist. Overseeing regulatory integrity and enhancing workflows amidst rapid expansion.
Responsibilities
Drive team performance by identifying strategic growth paths to consistently meet Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
Scale and optimize workflows by collaborating with Product, Engineering, and Risk departments.
Monitor service quality and operational execution, implementing data-driven enhancements.
Lead and develop a high-performing team, providing actionable feedback and performance reviews.
Cultivate a culture of growth by providing ongoing mentorship and coaching.
Handle high-level escalations and conduct retrospectives on incidents.
Define and adapt Standard Operating Procedures (SOPs).
Maintain regulatory integrity by analyzing complex edge cases and collaborating with Compliance team.
Requirements
5 + years of experience in KYC/AML/Financial Security at a fintech, payment institution, bank, or fast-paced start-up/scale-up environment.
At least 2 years of experience managing a team and its performance.
Strong understanding of the AML/CFT regulatory framework.
Proven success in formulating and executing strategies based on deep knowledge of operations metrics and analytics.
Strong analytical skills and an eye for detail.
Proactive in identifying systemic inefficiencies and leading continuous improvement projects.
Strong leadership and team management skills.
Strong sense of production priority and urgency.
Excellent communication skills in English.
Benefits
25 days + RTT
Meal Vouchers: We provide a meal voucher card to cover your meals on work days.
Monthly mobility package for employees.
Health insurance (mutuelle) : Alan
Sports : Thanks to our partnership with Classpass and Gymlib , you can enjoy advantageous discounts on subscriptions.
Well-being support: access to Moka Care for mental health and wellness.
Hybrid remote policy : We offer the possibility of working from home for 2 days per week.
Offsite : Once a year we gather to reconnect, deep-dive into big topics, and relax.
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