Manager - ITIL Support ensuring applications meet regulatory requirements and act as primary contact during audits for IQVIA Laboratories.
About the role
- Area Manager overseeing operations at Sutter Health's urgent care and walk-in care locations in multiple counties. Leading teams to ensure patient care aligns with organizational goals.
Responsibilities
- Oversee operations in multiple same-day care locations across Sacramento, Yolo and Solano counties.
- Provide operational leadership to assigned areas ensuring organizational goals are met.
- Plan and organize operations and resources for effective delivery of patient care.
- Establish protocols and practices for compliance with standards and regulations.
- Identify best practices and standardize workflows/processes.
- Manage capital and operational budgets to achieve financial targets.
- Develop and maintain partnerships with internal and external stakeholders.
Requirements
- Bachelor's: Business Administration, Healthcare or related field.
- 8 years recent relevant experience.
- 2-3 years of progressive leadership experience.
- Extensive knowledge of healthcare operations in a non-acute setting.
- Comprehensive knowledge of applicable State, federal, state licensing and other local regulations as they relate to Outpatient Services.
- Ability to form relations with physicians and medical directors as well as with nursing and other key departments.
- Demonstrated leadership skills, including team building, and coaching/mentoring.
- Understanding of operations and workflows.
- Tactical and analytical thinking and planning skills.
- Ability to build and establish effective working partnerships with employees, peers, physicians and/or leaders.
- Verbal and written communication skills.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Organizational and time management skills.
- Ability to work/interact with a diverse population while respecting cultural and linguistic differences.
Benefits
- Yes
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