Help Desk Analyst providing support for technical issues in IT services for legal and professional service firms. Troubleshooting customer inquiries via various communication channels.
About the role
- Marketing Pursuit Manager at STV focusing on project management proposals across diverse markets. Leading teams and collaborating to optimize project submissions with strategic client insights.
Responsibilities
- Collaborate with pursuit team for pre-RFP/Q positioning, including competitor analysis, client-stated and unstated issues, underlying objectives, and client’s needs to enhance the win plan, qualifications identification, and content development
- Participate in developing client plans with client managers, business development staff, and others to evolve long-term strategic relationships with our current and future clients as well as insights into their goals and objectives
- Provide leadership and direction for large, complex strategic pursuits, including multi-million-dollar design-builds, from pre-positioning to presentation
- Lead pursuit development meetings, including Go-NoGo, kick-offs, and strategy development/updates
- Analyze RFQ/Ps and evaluate scope requirements for additional opportunities for teaming and upselling
- Prepare responsibility outline for writing assignments
- Coordinate with teaming partners to obtain critical materials for pursuits
- Tailor and/or develop creative, compelling non-technical narratives
- Prepare creative, strategic, high-quality submissions and presentations – from point of decision to delivery to client
- Storyboard pursuits in collaboration with the graphic designers and technical staff to develop impactful graphics, meaningful themes, and strategic messages that are evident throughout the submission
- Guide and assist technical staff, as necessary, on the development/improvement of their technical narratives
- Drive the leadership of color review meetings to facilitate meaningful input and productive content revisions enhancing the overall impact of the submittal
- Apply exceptional attention to detail in ensuring a quality, compliant document
- Proofread and edit /edit all aspects of submissions for compliance with RFQ/P requirements and STV’s brand guidelines
- Coordinate independent QC review to ensure document meets department quality standards
- Manage production process in coordination with marketing and graphics team
- Coach presenters on content development as well as presentation style and delivery
- Initiate and participate in client debriefs to integrate lessons learned in future submittals
- Work collaboratively with technical professionals on all levels and gain their trust
Requirements
- Bachelor's degree, preferably in communications, journalism, English, or a related area of study
- Proficiency in Microsoft ® Suite (Word, Outlook, and Excel) and Adobe® InDesign
- Minimum 8 years of proposal management experience
- Experience with marketing in the architecture/engineering/construction management industry is required
Benefits
- Health insurance, including an option with a Health Savings Account
- Dental insurance
- Vision insurance
- Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable)
- Disability insurance
- Life Insurance and Accidental Death & Dismemberment
- 401(k) Plan
- Retirement Counseling
- Employee Assistance Program
- Paid Time Off (starting at 16 days)
- Paid Holidays (9 days)
- Back-Up Dependent Care (up to 10 days per year)
- Parental Leave (up to 80 hours)
- Continuing Education Program
- Professional Licensure and Society Memberships
Job title
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Degree requirement
Tech skills
Location requirements
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