Hybrid Associate Product Specialist

at Stryker

• Job title: Associate Product Specialist
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Muenchen, Germany

About the role

• Providing training and support for the Mako Robotics surgical system. Assisting medical professionals with technical and software aspects pre- and post-operation.

Responsibilities

• Training and support for physicians (m/f/d) and OR staff before and during surgeries on the handling and use of the Mako System in the Greater Munich area.
• Operating-room instruction for the clinical and technical leads on the Mako System and its installed applications (partial knee, total knee, and total hip arthroplasty).
• Explaining software workflows to prepare preoperative CT data for compatibility with the Mako system and supporting the surgeon (m/f/d) in preoperative planning.
• Creating previews/overviews of upcoming operations to be performed with the Mako System.
• Planning, organizing, and delivering training programs and presentations for users from the OR and radiology departments.
• Coordinating newly acquired customers (m/f/d) in collaboration with the endoprosthetics sales team.
• Sales support for product-specific questions at trade shows and congresses.

Requirements

• At least 1 year of initial professional experience within a medical environment (e.g., OTA specialist/surgical technologist, medical device applications specialist, clinical support, physiotherapy).
• Strong technical affinity and the ability to convey complex concepts quickly and clearly.
• Strong customer and service orientation.
• Resilient under pressure and able to remain calm in tense situations.
• Reliable organizational and planning skills and a high level of commitment.
• Valid Class B driving license and a high willingness to travel.
• Fluent German and very good English skills (Level C1), both written and spoken.

Benefits

• Intensive product training with a subsequent exam and ongoing certifications in English.
• Company car, also for private use.
• Travel activity may be up to 80% for regional/national assignments using your company car, occasionally including overnight stays.
• Depending on the planning of your working week, the remaining time can be spent working from home.