Relationship Manager at IGT focused on maximizing customer investments through strategic partnerships and delivering IGT systems solutions. Responsible for client success plans and driving product adoption.
About the role
- Employee Benefits Account Manager responsible for managing employee benefits accounts and serving as a client contact. Providing guidance on benefit offerings and ensuring compliance with regulations.
Responsibilities
- Ensures all aspects of quoting, proposal preparation and enrollment process are completed timely and accurately.
- Able to develop and maintain a great working relationship with clients and insurance companies while servicing all aspects of the accounts during the year.
- Presents the renewal proposal to the client; coordinates all aspects of open and ongoing enrollment including paperwork, online enrollment portal, and conducting open enrollment meetings for clients’ employees as needed (may include public speaking).
- Provides ongoing customer service to employer, employees and covered dependents’, including assistance with enrollment, coverages, claims, and any other issues that may arise.
Requirements
- Strong account management and client relationship skills
- Expertise in benefits administration, compliance, and industry best practices
- Effective communication and interpersonal skills to liaise with clients and team members
- Excellent organizational, multitasking, and problem-solving abilities
- Familiarity with benefit systems and proficiency in relevant software applications
- Market new and renewal business accounts
- Use excel software to prepare exhibits
- Attend open enrollment meetings and prepare video recorded benefit offerings
- Prepare presentations for advisor's appointments with clients
- Proven ability to work independently while meeting deadlines in a remote environment
- Experience in employee benefits is a MUST
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