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About the role
- Intune Engineer managing and optimizing Microsoft Intune environment at ST Engineering. Responsible for endpoint security and compliance for various devices.
Responsibilities
- Administer and maintain the Microsoft Intune tenant, ensuring its stability, security, and optimal performance.
- Develop, implement and/or manage Intune configuration policies (based on requirement), including device compliance, configuration profiles, conditional access, and endpoint security policies.
- Manage and troubleshoot device enrollment processes (e.g., Autopilot, BYOD).
- Monitor the health and compliance status of managed devices and proactively address any issues.
- Stay up-to-date with the latest Intune features and updates, evaluating their potential benefits for the organization.
- Implement and/or manage endpoint security solutions (based on requirement) within Intune, such as Microsoft Defender for Endpoint integration, application control, and BitLocker management.
- Develop, enforce and/or manage security policies (based on requirement) to protect company data on managed devices.
- Respond to and remediate security incidents related to endpoint devices in collaboration with the security team.
- Package, deploy, and manage applications through Intune, ensuring efficient and reliable software distribution.
- Configure application protection policies (APP), based on requirement, to safeguard corporate data within managed and unmanaged applications.
- Troubleshoot application deployment and functionality issues on managed devices.
- Manage and maintain device & application inventory within Intune.
- Collaborate with other IT teams (e.g., Networking, Security, Helpdesk) to ensure seamless integration of Intune with other systems.
- Develop and maintain comprehensive documentation of Intune configurations, policies, and procedures.
- Provide technical guidance and support to the Helpdesk team for Intune-related issues.
- Identify opportunities to automate Intune tasks and processes using scripting languages (e.g., PowerShell) or other automation tools.
- Continuously evaluate and optimize the Intune environment to improve efficiency and security.
- Implement and/or manage MDM and MAM strategies, based on requirement, to secure and manage mobile devices accessing company resources.
- Configure and/or enforce policies for iOS, Android, and other mobile operating systems based on requirement.
Requirements
- Proven experience (typically 3-5 years) in managing and administering a Microsoft Intune environment in an enterprise setting.
- Microsoft certifications related to Endpoint Management (e.g., Microsoft 365 Certified: Endpoint Administrator Associate).
- Strong understanding of Microsoft Azure Active Directory (Azure AD) and its integration with Intune.
- Experience with device enrollment methods, configuration profiles, compliance policies, and conditional access.
- Solid understanding of endpoint security best practices and technologies.
- Experience with application packaging, deployment, and management through Intune.
- Experience with scripting languages such as PowerShell for automation tasks.
- Excellent troubleshooting and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to document technical procedures clearly and concisely.
- In-depth knowledge of Microsoft365, Group Policy, Exchange Online Protection (EOP), Active Directory Trusts, Active Directory Sites and Services, DNS, DHCP, and DFS.
- Knowledge in Modern Authentication architecture such as Single Sign-On between cloud-based & on-premise systems.
- Experience and practical working knowledge with End User Technology including Virtual Desktop Delivery Systems (VDI), SCCM/Intune/MECM, etc.
- Strong hands-on knowledge in End User Technology areas including Windows 10/11 OS build deployment & support, file and print, Unified Communication and Collaboration tools, software assessment and compatibility verification on Windows devices.
- Good technical knowledge on device management platforms such as Intune, Windows Application Controls etc.
- Proven experience in project collaboration and delivery of key initiatives.
- Experience with other endpoint management solutions (e.g., SCCM/Configuration Manager).
- Knowledge of mobile device operating systems (iOS, Android) and their management capabilities.
- Experience with implementing and managing Microsoft Defender for Endpoint.
- Familiarity with ITIL framework with a good understanding of ITIL change, Problem & Incident Management processes.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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