Technical Support Engineer addressing post - sales customer concerns via phone, e - mail, and web. Involving configurations, troubleshooting, and delivery of best practices for cybersecurity support.
About the role
- Technical Support for SCCM role at Stefanini, focusing on corporate environment management and software deployment. Join a global transformation initiative valuing collaboration and innovation.
Responsibilities
- Administer Microsoft Endpoint Configuration Manager (SCCM) for corporate environments.
- Plan and execute software deployments, patch updates and operating system builds.
- Ensure compliance and apply baselines on workstations.
- Perform maintenance on SCCM endpoints, including troubleshooting and inventory adjustments.
- Support validation and change management processes for critical deployments.
- Prepare compliance reports and track the progress of deployments.
Requirements
- Bachelor's degree (completed or in progress)
- Experience with SCCM in corporate environments.
- Knowledge of GPO policies, BitLocker encryption and application management.
- Familiarity with change and validation (homologation) processes.
- Essential technologies: SCCM and GPO
Benefits
- Meal allowance or meal voucher
- Discounts on courses, universities and language schools
- Stefanini Academy - platform with free, up-to-date online courses with certificates
- Mentoring
- Childcare assistance
- Benefits club for medical consultations and exams
- Medical assistance / Health insurance
- Dental assistance
- Discount and benefits club at top establishments
- Travel club
- Pet care plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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