Client Development Manager at law firm implementing business development strategies for Litigation practices. Managing relationships and supporting research for clients, prospects, and competitive analyses.
Responsibilities
Collaborate with CDE team, Partners, and select client teams in implementing business development strategies and action plans
Serve as a key senior resource for business and operational support functions related to CDE for several practices in the Firm’s Litigation Department
Develop compelling pitch and proposal materials
Design and implement practice and industry-related initiatives
Liaise with CDE team members and Partners to prepare and maintain up-to-date practice descriptions, capability statements, competitive intelligence and other relevant CDE collateral
Work with CDE team members to accurately maintain the Firm's engagement database and deals and case experience across all channels, as well as other operations and systems
Work closely with CDE team to maintain website content, Partner biographies and various CDE communications materials across multiple channels
Manage creation of marketing collateral and other promotional materials, working with graphics and outside vendors where appropriate
Work with stakeholders and the Firm’s events team to coordinate Firm-sponsored events, webinars, presentations, and event logistics (e.g., formatting invitations, tracking RSVPs, preparing name badges, preparing promotional materials and assisting with follow up)
Work closely with the CDE team to prepare and manage directory submissions and survey responses for various legal and business directories/publications
Foster and maintain strong relations with key stakeholders; ensure stakeholders’ engagement is supported across departments and offices
Support CDE projects and other Firm initiatives as needed
Perform other duties and projects as assigned
Requirements
4-8 years of relevant experience managing complex projects and teams.
Experience cultivating and managing client relationships
Ability to work independently and collaboratively in a highly competitive and demanding environment
Creative and innovative thinker, generating ideas that create value and improve processes
Ability to interact well and cultivate professional relationships while maintaining a high level of customer service, diplomacy and discretion
Strong attention to detail
Exceptional written and verbal communication skills
Excellent research and analytical abilities
Ability to assess needs, assign priorities, develop strategies and make recommendations when presented with ambiguous or incomplete information
Strong project management and organizational skills, demonstrated ability to prioritize and balance competing demands and manage multiple projects concurrently, meeting deadlines in a fast-paced professional environment
Ability to effectively share knowledge and resources with appropriate parties, both internally and externally
Ability to anticipate business challenges of stakeholders and senior team members and proactively address needs with self-assuredness and business acumen
Proficiency in MS Office Suite, web-based research, and various AI tools
Must be flexible and willing to work additional hours as needed
Prior experience in marketing and business development field at a law firm supporting litigation, enforcement or regulatory practices (Preferred)
Some familiarity with experience management databases such as Content Pilot or Foundation (Preferred)
Experience with website maintenance and/or Client Relationship Management (CRM) systems (Preferred)
Some experience with Bloomberg Law, Westlaw, or similar tracking tools preferred (Preferred)
Job title
Manager, Client Development – Litigation, Investigations and Regulatory
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