Salesforce Administrator managing day - to - day configurations and improvements for S&P Global Mobility's CRM system. Supporting user needs and ensuring data quality across various departments.
About the role
- Junior Salesforce Administrator assisting users and managing system administration tasks in a global data platform company. Collaborating with teams to enhance user experience and automation.
Responsibilities
- Provide first-line support to Salesforce users by handling basic inquiries, resolving common issues, and collaborating with senior colleagues to address more complex challenges.
- Perform core administrative tasks within Salesforce, including user management (creating and deactivating accounts, resetting passwords), data entry, and monitoring data quality.
- Work alongside experienced team members to understand user requirements and facilitate communication between end users and the Salesforce team to drive better system adoption.
- Learn to build and implement low-code solutions, such as creating basic reports, dashboards, and automations.
Requirements
- Initial practical experience administering a Salesforce environment (Sales Cloud and/or Service Cloud).
- Strong digital affinity and enthusiasm for digitalization and process automation.
- Salesforce Administrator and Salesforce Sales Cloud certifications – desirable.
- Experience with agile project work and tools like Jira and Confluence – desirable.
- Structured, analytical and proactive working style with a high level of commitment.
- English is the primary language for communication (German is a plus) and you enjoy working in international teams.
- Comfortable taking ownership and working collaboratively in teams.
- Familiarity with tools such as Clay, call/recording tools (e.g., JustCall, Vinton), and MuleSoft – nice to have.
Benefits
- Work remotely from abroad for up to 30 calendar days per year.
- Hybrid work model and flexible working hours.
- International team and company social events.
- Subsidized urban mobility and access to fitness and wellness options.
- Free access to Langdock and all its features.
- Career development and training opportunities.
- Attractive locations and modern offices.
- Mental health support through OpenUp.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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