Onsite Middle Office Manager

Posted 1 hour ago

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About the role

  • Manager overseeing middle office functions, delivering operational excellence for investment management clients. Drive performance and compliance in a fast-paced environment while managing teams in India.

Responsibilities

  • Manage the corresponding team in location(s) for responsible client(s)
  • Own the day-to-day middle office functions across trade lifecycle, settlements, reconciliations, reporting, and exception management.
  • Implement and monitor risk mitigation controls and best practices in line with global operational risk standards.
  • Lead risk reviews, incident logs, root cause analysis (RCA) and ensure timely remediation.
  • Act as the audit lead for all internal, statutory, and regulatory audits – prepare data, lead walkthroughs, and close findings.
  • Ensure full compliance with applicable guidelines
  • Serve as the key point of contact for daily BAU, incident management and SLA adherence
  • Regularly review and update Standard Operating Procedures (SOPs) and ensure team adherence
  • Identify and execute opportunities for automation, digitization, and straight-through processing (STP).
  • Collaborate with IT/technology teams to design, test, and implement tools like RPA bots
  • Serve as the operational bridge between Front Office, Risk, Compliance, Fund Accounting, Custodians, and Brokers.
  • Lead governance reviews, operational committees, and MIS reporting for senior leadership
  • Lead, mentor, and develop a team of middle office analysts and senior associates.
  • Drive a culture of operational excellence, compliance, and continuous learning
  • Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution
  • Analyze business processes and identify areas where automation can add value
  • Create automation workflows, and integrations to streamline processes & improve efficiency

Requirements

  • Degree in finance, business, technology or equivalent or relevant industry experience
  • In depth understanding of Middle Office operations or related financial services functions
  • Preferred hands on experience / working knowledge of Aladdin
  • Strong exposure to risk and control frameworks, audit handling, and process transformation
  • Proven experience in client communication and interaction at all levels
  • Ability to work under tight deadlines in a fast-paced investment environment
  • Experience in leveraging technology solutions including low-code tools
  • Familiarity with tools like Excel/VBA, Power BI/Tableau, Alteryx, RPA platforms (UiPath/Blue Prism)
  • Strong English written and spoken ability.

Benefits

  • Inclusive development opportunities
  • Flexible work-life support
  • Paid volunteer days
  • Vibrant employee networks

Job title

Middle Office Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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