Manager overseeing middle office functions, delivering operational excellence for investment management clients. Drive performance and compliance in a fast-paced environment while managing teams in India.
Responsibilities
Manage the corresponding team in location(s) for responsible client(s)
Own the day-to-day middle office functions across trade lifecycle, settlements, reconciliations, reporting, and exception management.
Implement and monitor risk mitigation controls and best practices in line with global operational risk standards.
Lead risk reviews, incident logs, root cause analysis (RCA) and ensure timely remediation.
Act as the audit lead for all internal, statutory, and regulatory audits – prepare data, lead walkthroughs, and close findings.
Ensure full compliance with applicable guidelines
Serve as the key point of contact for daily BAU, incident management and SLA adherence
Regularly review and update Standard Operating Procedures (SOPs) and ensure team adherence
Identify and execute opportunities for automation, digitization, and straight-through processing (STP).
Collaborate with IT/technology teams to design, test, and implement tools like RPA bots
Serve as the operational bridge between Front Office, Risk, Compliance, Fund Accounting, Custodians, and Brokers.
Lead governance reviews, operational committees, and MIS reporting for senior leadership
Lead, mentor, and develop a team of middle office analysts and senior associates.
Drive a culture of operational excellence, compliance, and continuous learning
Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution
Analyze business processes and identify areas where automation can add value
Create automation workflows, and integrations to streamline processes & improve efficiency
Requirements
Degree in finance, business, technology or equivalent or relevant industry experience
In depth understanding of Middle Office operations or related financial services functions
Preferred hands on experience / working knowledge of Aladdin
Strong exposure to risk and control frameworks, audit handling, and process transformation
Proven experience in client communication and interaction at all levels
Ability to work under tight deadlines in a fast-paced investment environment
Experience in leveraging technology solutions including low-code tools
Familiarity with tools like Excel/VBA, Power BI/Tableau, Alteryx, RPA platforms (UiPath/Blue Prism)
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