Technical Business Analyst supporting high-impact modernization projects in Toronto, collaborating with internal teams and stakeholders on software development.
Responsibilities
Analyze and document business requirements, functional specifications, and user stories for software development projects using MS Azure DevOps
Collaborate with internal teams and stakeholders to define project goals and scope
Work with Developers, QA Analysts, and Project Managers to lead requirements-gathering sessions, design solutions, and provide technical guidance
Identify and address process inefficiencies, recommending improvements and controls
Monitor project progress, resolve issues, and draft progress reports
Maintain system protocols by updating procedures and tracking requirement changes
Utilize MS SQL and Optimus queries to extract data analytics that support requirements gathering
Support administration of processes, reporting, investigation, analysis, design, development, and testing requirements for projects and system updates
Requirements
3+ years of experience as a Technical Business Analyst working on software development projects
Strong understanding of Agile methodologies, Scrum framework, and the software development lifecycle (SDLC)
Hands-on experience with programming languages, web technologies, and database systems
Experience with MS Azure DevOps (or equivalent tools like Jira)
Working knowledge of Microsoft Dynamics 365 or other CRM platforms
Experience with data visualization and data modeling tools (specifically Power BI)
Strong verbal and written communication skills, with the ability to create clear documentation and explain complex process flows
Strong analytical and problem-solving skills
CBAP, PMP, CSM, CSPO, CDMP, and ITIL certifications are considered assets
Benefits
Hourly Rate: $40.00 - 50.00/hour (must be incorporated)
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