Supervisor overseeing HCSC Customer Service team operations and performance. Coaching staff and ensuring alignment with strategic goals in a supportive environment.
About the role
- Software Developer at SSI SCHÄFER IT Solutions focused on optimizing customer software systems and leading software change requests and technical documentation.
Responsibilities
- Optimization and expansion of existing customer software systems and processes
- Resolution of incidents on customer software systems according to the ITIL process
- Design, estimation, development and implementation of new software features as well as ongoing technical documentation
- Technical lead for software change requests (coordination/development/implementation)
- Continuous independent professional development and delivery of trainings for internal and external stakeholders
- Point of contact for selected customers
- Organization and delivery of customer workshops
Requirements
- Experience in software development and proficiency in C/C++
- Several years of relevant professional experience
- Good Unix knowledge
- Completed (higher) education in IT or engineering is an advantage
- Understanding of relational databases (Oracle)
- Good command of English
- Communicative personality with enjoyment of customer contact
- Willingness to travel internationally (approx. 20% of annual working time)
- Team player with a sense of responsibility and strong communication skills
Benefits
- Family-owned company
- Comprehensive health management
- Secure workplace
- Lunch subsidy
- Healthy growth
- Flexible working hours
- Home office
- Broad scope of responsibility
- Funded professional development
- Employee discounts
- Mentoring/buddy system
- Numerous employee events
- Free parking
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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