Senior HR Specialist providing HR Shared Services support across Mexico, Canada, and the U.S. Ensuring compliance and effective HR operations within a multinational environment.
Responsibilities
Ensure accuracy and integrity of HR data in the HRIS (e.g., Workday) for employees in Mexico, Canada, and the U.S.
Oversee and validate HR lifecycle transactions (hire, change, leave, termination) executed through shared services, payroll teams, or external vendors.
Act as a regional escalation point for HR operational issues, data discrepancies, and service delivery gaps.
Partner with HR Technology and Shared Services to resolve root causes and improve data and process quality.
Serve as a senior HR contact for employees and people leaders on HR policies, procedures, and HR system inquiries.
Monitor and coordinate employment-related matters, ensuring timely involvement of HR Business Partners and Legal where risks or sensitivities exist.
Act as a local HR subject-matter resource for Mexico, with working knowledge of how HR practices interface with U.S. and Canadian requirements.
Produce recurring HR reports, including headcount, data quality indicators, inquiry volumes, and service delivery metrics.
Analyze trends to identify operational risks, compliance gaps, or opportunities for process improvement.
Requirements
Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.
Typically 6–9+ years of experience in HR Operations, HR Shared Services, or regional HR roles supporting Mexico and/or North America.
Strong working knowledge of Mexican labor law (LFT), statutory benefits, employment documentation, and HR compliance practices.
Exposure to U.S. and Canadian HR processes (e.g., benefits administration, leave management, payroll coordination) in a multinational environment.
Experience operating within a shared services HR delivery model.
Fluency in Spanish and English required (written and spoken).
Experience with HRIS platforms (Workday preferred), including data validation, reporting, and audit support.
Strong attention to detail and comfort managing HR data, controls, and documentation.
Ability to interpret HR data and translate it into actionable insights for HR partners and leadership.
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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