People Ops Generalist managing employee lifecycle operations and compliance across Korea, Japan and Taiwan. Improving workflows and documentation while partnering with global teams.
Responsibilities
Run the full FTE lifecycle across KR, JP, and TW: onboarding, contracts, probation, offboarding, HRIS, and more - maintaining accurate employee data across the three entities with by conducting audits and resolving gaps
Track multi-market compliance across the region: flag regulatory changes with a recommended action, and keep the handbook up-to-date
Be the go-to resource for employees across the region on lifecycle and People Ops questions
Partner closely with the Global People Ops team to keep global processes aligned while reflecting local nuance across APAC markets
Map existing workflows across the three markets, identify where they break or slow down, and propose improvements together with the team
Help build and maintain the APAC People Ops SOP and playbook library. The team sets direction together; you build, document, and keep them current
Help design and implement workflow improvements using AI and automation (contract generation, onboarding triggers, data entry, intake systems) to reduce manual load and increase team capacity
Collect feedback from employees and partner teams to make sure improvements focus on areas that drive the most impact
Requirements
4~6 years of experience in people operations, HR, or related field
You break down ambiguous problems, build a plan, and see it through. You manage projects, not just tasks
You're a strong communicator with high EQ. You navigate sensitive conversations, align multiple stakeholders, and adapt your style to the audience
You prioritize well and make trade-offs confidently, especially when resources are limited and everything feels urgent
People trust you with sensitive information and know you'll follow through
You're curious about AI and automation, and you pick up new tools quickly
You can operate without clear direction in a fast-moving environment
You're comfortable communicating in English for day-to-day collaboration and basic business writing, as you'll work closely with our global team
You're based in Seoul and available for hybrid in-office work
Benefits
Administer local & market-specific benefits and perks (e.g., health checkups, insurance enrollment, local perks)
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