Technical Support Engineer role at Palo Alto Networks focusing on advanced - level support for Public Sector customers. Addressing complex technical issues and ensuring optimal security infrastructure.
About the role
- Support Technician providing technical assistance on laptops, tablets, desktops, and phones. Ensuring professional support in a hybrid work environment.
Responsibilities
- Support technician providing assistance for various service requests.
- Provide full support for covered equipment such as laptops, tablets, desktops, and mobile phones.
Requirements
- Support technician for various service requests with a focus on microcomputer support.
- Professional conduct appropriate to the role is required.
- Provide full support for covered equipment such as laptops, tablets, desktops, and mobile phones.
- Must have knowledge in microcomputer support.
- Must be available for travel and to work on-call, including duty shifts and standby rotations.
- Completed technical high school (technical secondary education).
Benefits
- Flexible work arrangements, promoting balance between your personal and professional life.
- Professional development and continuous growth of your skills, aligned with your interests.
- A collaborative, diverse, and innovative environment that encourages teamwork.
- SONDA Academy: a learning platform designed to maximize your professional development.
- Hybrid work.
- SONDA Wellness, a program that supports your personal and professional life balance, offering initiatives focused on physical, mental, and social health.
- Diversity + Inclusion = Innovation and collaboration.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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