Senior Manager, Technical Support at RingCentral overseeing global Tier 2 and Tier 3 Support Engineering teams. Driving excellence and optimizations for complex enterprise customer experiences.
About the role
- Oracle Technical Support Analyst maintaining Oracle applications and supporting digitalisation initiatives. Ensure data readiness and compliance for reporting and operational excellence in a prison environment.
Responsibilities
- Maintain and optimise Oracle applications
- Support digitalisation initiatives
- Ensure data readiness and compliance for reporting and operational excellence
Requirements
- Demonstrated experience supporting Oracle Fusion/Cloud applications - Essential
- Hands on experience resolving technical incidents, service requests and change issues - Essential
- Experience translating business requirements into practical Oracle configuration changes - Essential
- Experience writing and maintaining SQL based reports - Essential
Benefits
- 25 days per year plus Bank Holidays
- Death in Service at 4x salary
- Access to private GP consultations
- Employee Assistance Programme that offers counselling and information services for preventative care and to help employees in a crisis
- Financial reward mechanisms
- Access to retailer discounts
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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