Associate in Technology Strategy Consulting at PwC, developing and implementing strategies for business growth. Analyzing market trends and assisting clients in technology investments and initiatives.
About the role
- Bilingual Service Desk Agent providing technical support and assistance with customer incidents at SONDA. Supporting user needs and ensuring client satisfaction in a collaborative environment.
Responsibilities
- Fornecer suporte e assistência técnica aos usuários, garantindo uma solução oportuna para suas necessidades.
- Dar apoio técnico entregando e registrando toda informação necessária para cumprir com os requisitos internos da empresa e seus clientes.
- Ser responsável pela prestação de assistência técnica ao cliente na solução de seus incidentes, gerenciando todas as ações necessárias para resolver o problema e obter a satisfação do cliente.
Requirements
- Conhecimento em suporte técnico e atendimento
- Formação em áreas de TI
- Ter espanhol avançado a fluente!
Benefits
- Flexibilidade de trabalho, promovendo o equilíbrio entre sua vida pessoal e profissional.
- Desenvolvimento profissional e evolução constante das suas competências, sempre de acordo com os seus interesses.
- Um ambiente colaborativo, diverso e inovador, que incentiva o trabalho em equipe.
- SONDA Academy: uma plataforma de aprendizado que busca maximizar seu desenvolvimento profissional.
- Trabalho híbrido.
- SONDA Wellness, um programa que busca apoiá-lo no equilíbrio da sua vida pessoal e profissional, promovendo uma série de iniciativas focadas na sua saúde física, mental e social.
- Diversidade e Inclusão.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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