Technicien de facturation au sein de la Direction des Cycles de l'Eau, assurant la gestion du service public de l’eau à Lisieux. Réalise la facturation et contribue à la relation usagers.
About the role
- Billing Coordinator responsible for managing full-cycle billing operations at Solink, a leader in video security solutions. Collaborating with departments for accuracy and customer service in high-volume billing.
Responsibilities
- Perform daily operations in a high-volume, full-cycle Accounts Receivable function, including preparing customer invoices to specific customer requirements.
- Answer inquiries while providing quality and professional direction and excellent customer service.
- Work closely with other departments (collections, operations, sales) to investigate and resolve customer inquiries.
- Investigate and submit billing cancellation requests.
- Update and maintain the internal billing database of client billing and distribution requirements, client contact information and emails, and invoice distribution statuses.
- Ensure all billing transactions are completed, accurate and in compliance with our accounting revenue recognition standards.
- Support other accounting functions as needed.
Requirements
- Post-Secondary Degree or Diploma in Business Administration, Finance, Accounting or other related field or equivalent years of experience
- 2 years of experience in a Billing or Accounting related role
- Intermediate Excel skills with proficiency in analyzing data and paying close attention to details
- Familiarity with NetSuite, HubSpot, or similar ERP systems
- Remarkable time management skills while working in a fast-paced environment
- Strong problem-identification and problem-resolution skills
- High level of integrity, confidentiality, and accountability
- Strong work ethic and a positive team attitude
- Outstanding communication skills in English (written, read, spoken)
- Customer-centric and thrives on providing EXCELLENT service.
Benefits
- Fully paid health & dental (no waiting period)
- $500 health spending account for full-time, permanent Solink employees
- Monthly reimbursement for fitness, wellness, or mental health programs for all Solink employees
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