Junior ELM Support Engineer supporting IBM ELM toolchain environments and troubleshooting technical issues for engineering projects. Collaborating with developers and process owners to ensure tool compliance.
About the role
- Technical Engineer specializing in Energy Storage Systems providing support and training for clients in the solar sector. Driving sales growth and market reach through collaboration and engagement.
Responsibilities
- Provide expert advice on residential ESS solution (battery storage, inverters, BMS, etc) to the clients, focusing on distributors and installers.
- Conduct product demonstrations and technical presentations to showcase system capabilities.
- Work with sales team to identify high potential clients.
- Assist in pipeline development by highlighting key applications and customer acquisition.
- Build up relationships with distributors and installers to expand market reach.
- Provide pre- and post-sales support to maintain client satisfaction.
- Ensure regular customer engagement and product training.
- Liaise with R&D and engineering team to tailor ESS product for UK market.
- Collect field data and user feedback for product improvement.
- Monitor UK ESS market trend and provide quarterly report.
- Analyse competitor products and pricing to position ESS offerings effectively.
Requirements
- Education: Bachelor’s degree in Electrical Engineering or electrical installation and testing qualification and experience.
- Experience: 3+ years in ESS project management or technical service.
- Proven subcontractor management and warranty handling.
- Skills: Ability to build and maintain strong relationships with clients and partners.
- Knowledge of UK electrical standards, and PV/ESS installation practices.
- Ability to interpret technical schematics.
- Preferred Attributes: Willingness for local travel.
Job title
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