Application Support Engineer providing L2 application support and ensuring system stability for Fortune 500 clients. Collaborating across teams to improve processes and drive service excellence.
About the role
- Application Engineer designing scalable applications and tools for Snap's CRM Technology team. Collaborating with various teams to support internal business systems with high application uptime.
Responsibilities
- Work with Product Managers and Customers to understand business problems.
- Design & build scalable applications/features focussed towards creating business impact.
- Work with other engineering teams to build & maintain high volume inbound & outbound integrations.
- Ensure high application uptime.
- Build technical documentation & contribute towards engineering excellence in the area of CRM.
Requirements
- Bachelor's degree in computer science or a related technical field
- 3+ years of software development experience in Java, C++, Python and/or Apex
- Experience with backend services or distributed systems
- Experience with SQL/NoSQL solutions, Memcache/Redis, Kubernetes, or Google/AWS services
- Experience or willingness to learn to create data pipelines using Airflow
- Solid knowledge of unit testing
- Knowledge on Salesforce CRM including Apex Programming and Lightning Web Components is a plus.
Benefits
- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that let you share in Snap’s long-term success!
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