About the role

Manager, Payor Strategy leading negotiations and contracting for payor agreements at SonderMind. Focusing on improving mental health outcomes and operational efficiency through strong cross-functional collaboration.

Responsibilities

Lead negotiations for new and existing payor agreements, including reimbursement rates, financial terms, and contract language, in alignment with SonderMind’s financial and strategic goals
Own the full contracting lifecycle: from initiating new agreements and amendments through execution, implementation, and operational readiness
Develop negotiation strategies informed by market dynamics, data analysis, and organizational priorities
Review and analyze contract language and reimbursement methodologies; recommend modifications that support business objectives and mitigate risk
Track and report contract status, renewal timelines, negotiated terms, and key performance metrics
Build and maintain strong relationships with payor partners; prepare and deliver materials for payor presentations and recurring business reviews
Collaborate closely with cross-functional partners including Revenue Cycle, Credentialing, Finance, Legal, Product, and Customer Service to ensure contracts can be operationalized effectively and meet service standards
Support additional projects and initiatives as needed based on business priorities

BA/BS in Business Administration, Healthcare Administration or related degree
Minimum five years experience negotiating payor and/or provider agreements
Knowledge of managed care regulations and laws related to health care, preferably in behavioral health
Experience with alternative payment models, such as Value Based Programs, Risk Arrangements, and Case Rates
Ability to work remotely and to travel to the corporate office and to payor visits or conferences.
Strong negotiation and interpersonal skills: written, verbal, analytical
Motivated and influential – proactive with the ability to adhere to deadlines; work to “get the job done” in a fast-paced environment.
Self-starter with the ability to multitask.

A commitment to fostering flexible hybrid work
A generous PTO policy with a minimum of three weeks off per year
Free therapy coverage benefits to ensure our employees have access to the care they need (must be enrolled in our medical plans to participate)
Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA ($1,100 company contribution) and FSA options
Employer-paid short-term, long-term disability, life & AD&D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to seven (7) weeks of short-term disability leave (after the required waiting period) should you need to use it.
Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in addition, which allows between 8-16 weeks of paid leave)
401K retirement plan with 100% matching which immediately vests on up to 4% of base salary
Travel to Denver 1x a year for annual Shift gathering
Fourteen (14) company holidays
Company Shutdown between Christmas and New Years
Supplemental life insurance, pet insurance coverage, commuter benefits and more!