Principal Product Designer at Fidelity Labs driving customer and business outcomes during a critical growth period. Transforming complex financial concepts into straightforward experiences for users.
Responsibilities
Leverage customer insights to form a strong point of view on product direction and design opportunities
Lead research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce
Champion customer centricity across the organization, transforming cross-functional partners into advocates for the user
Align design solutions with core business needs , KPIs, and strategic outcomes to ensure measurable impact
Collaborate closely with product managers to iteratively shape product strategy, balancing innovation with time and scope constraints
Partner with engineering to deliver feasible implementation specs, review work in progress, and iterate based on technical feedback
Continuously refine our design processes and tooling within the product and engineering pipelines to improve efficiency and broaden impact
Serve as the design lead on medium-to-large projects, designing concepts from early sketches to polished visual mock ups
Deliver final design mocks and detailed specifications to development teams to ensure high-quality execution
Translate design solutions into clear product requirements that bridge the gap between user needs and technical implementation
Facilitate key design sessions to incorporate feedback, generate alignment, and secure buy-in from leadership
Requirements
6+ years of product design experience in a fast-moving environment, preferably within FinTech, HRTech, or HealthTech
Proven SaaS experience , demonstrating the ability to support a live in-market product with iterative updates while simultaneously driving longer-term strategic initiatives
Versatility across the design lifecycle , with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs
Proficiency in modern design tools , specifically Figma and Miro, with a strong command of visual and verbal communication
A strategic mindset with a bias for action , capable of leading exploratory meetings, facilitating idea generation, and driving alignment
Deep familiarity with user research techniques and feedback loops to ensure solutions are grounded in real user needs
A polished, compelling portfolio showcasing your ability to design complex workflows; please provide a link to your portfolio with your application.
Bachelor’s degree or higher , or equivalent practical experience.
Benefits
comprehensive health care coverage and emotional well-being support
market-leading retirement
generous paid time off and parental leave
charitable giving employee match program
educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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