Senior Scientific Director at Prime overseeing scientific work and client communication strategies. Leading high - quality delivery and driving business growth in healthcare communications.
SF
Hybrid Director – TRS Helpline
Posted 4 months ago
About the role
- Director overseeing a team of Compliance Analysts addressing 401(k) client service needs. Leading operations and ensuring compliance with regulations for defined contribution clients.
Responsibilities
- Lead a team of Compliance Analysts overseeing client service channels
- Guide defined contribution clients through governmental requirements
- Assist associates in delivering client service and expertise
- Coordinate with internal partners to meet client expectations
Requirements
- Call Center and Operations management experience
- Leadership and mentoring experience
- Knowledge of 401(k) plans and relevant regulations
- Bachelor's degree or equivalent experience
- Experience identifying process improvements
- Ownership and advocacy for issue resolution
Benefits
- Hybrid work schedule requiring onsite work every other week
- Compliance-focused environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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