Hybrid Business Process, Data Analyst

at Smappee

• Job title: Business Process, Data Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ERP, SQL
• Location requirements: Hybrid, Harelbeke, Belgium

About the role

• Business Process & Data Analyst transforming Smappee into a data-driven organization. Overseeing ERP and AI solutions while collaborating across business and IT.

Responsibilities

• Analyse and optimise end‑to‑end business processes, workflows and data flows across the organisation
• Act as the go‑to person for the operational business from an ERP, data and analytics perspective
• Translate business models and requirements into Odoo ERP, data platforms (Databricks) and AI‑enabled solutions in close collaboration with IT and external partners
• Own and drive the ERP, data and AI roadmap, ensuring alignment with business strategy
• Enable data‑driven decision making by defining KPIs, data models, dashboards and insights together with stakeholders
• Identify opportunities where data, automation and AI can improve the Smappee product, efficiency, quality and decision making
• Gather, validate and document business, data and analytics requirements
• Coordinate and support projects with internal teams and key service partners to ensure successful delivery
• Communicate insights, recommendations and progress clearly to management and stakeholders

Requirements

• 3+ years of experience in business analysis within ERP, data or analytics‑driven environments (Odoo & Databricks experience is a strong asset)
• Proven experience with end‑to‑end business processes (Plan, Source, Make, Deliver, Return, Enable)
• Strong analytical mindset with a clear interest in data, analytics and AI use cases
• Experience with data analysis and reporting tools (Excel, SQL and Power BI)
• Familiarity with automation and integration tooling (e.g. Zapier, Workato)
• Strong communication skills and the ability to bridge business, IT and external partners
• Structured, pragmatic and able to drive change in a fast‑growing organisation

Benefits

• An inspiring office environment at cleantech hub Snowball: a place where companies with a heart for sustainable innovation can get inspired and grow.
• Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving.
• A chance to participate in team activities, companywide events and monthly drinks with your colleagues at the HQ.
• Remuneration according to experience, completed with extra-legal benefits such as an electric company car and charging card or mobility budget, meal vouchers, eco vouchers, health insurance, group insurance and holidays supplemented with ADV days.
• A flex benefits plan with optional benefits such as bicylce leasing, multimedia, home office supplies, additional holidays, refund of individual pension savings and warrants.
• A job where you can truly contribute to a better planet.