Senior IT Service Analyst managing complex ITSM processes for Forcepoint, simplifying security for global businesses. Engaging in governance, compliance, and continual service improvement initiatives.
SI
Hybrid Strategy Analyst – Personal Banking Segment (Preferably for Black or mixed-race candidates)
Posted last week
About the role
- Analista de Estratégia Segmento PF at Sicredi responsible for analyzing market movements and supporting action plans. Engaging with internal and external stakeholders to deliver data-driven insights for member solutions.
Responsibilities
- Monitor the results of the Personal Banking Segment and support the implementation of initiatives to achieve related objectives.
- Perform data analyses on the Segment’s performance and contribute to developing action plans based on strategic guidelines.
- Support analyses and provide accurate information to maintain effective communication with internal and external stakeholders across segments.
- Prepare reports and presentations to support strategic, tactical, and operational discussions.
- Conduct market research and analyze data to provide insights on opportunities and threats to the segment.
- Assist with data analyses and support the team in identifying and mitigating risks.
- Support analyses and communication plans for results and insights derived from mapping the member journey.
Requirements
- Knowledge of programming languages (SQL / Python);
- Experience in performance management and creating indicators (KPIs);
- Completed higher education (Bachelor’s degree);
- Analytical thinking;
- Curiosity and proactivity to learn new things and the ambition to take on new challenges;
- Knowledge of banking products and services;
- Good communication skills, with the ability to coordinate and influence;
Benefits
- 14th and 15th fixed salaries (additional annual payments);
- Profit-sharing (varies according to seniority);
- Health benefits: Health and Dental plans with no copayment, Gympass, life insurance, and health & wellness programs (Nutrition, Psychology, Occupational health, Massage, running groups, and local gym partnerships);
- Food and Meal Allowances – flexible percentage allocation between food and meal cards, no copayment;
- Extended maternity and paternity leave;
- Childcare or babysitter assistance for children up to 6 years and 11 months;
- Assistance for children with disabilities, with no age limit;
- Private pension plan up to 6% of salary;
- Training platform – Sicredi Aprende, offering a variety of courses;
- 40-hour workweek – using a time bank system;
- Remote work allowance (except for positions requiring 100% on-site presence).
Job title
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